H.R. 3621 (111th): Call Center Consumer’s Right to Know Act

Introduced:
Sep 22, 2009 (111th Congress, 2009–2010)
Sponsor:
Rep. Jason Altmire [D-PA4]
Status:
Died (Referred to Committee)

The bill’s title was written by the bill’s sponsor. H.R. stands for House of Representatives bill.

GovTrack’s Bill Summary

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Library of Congress Summary

The summary below was written by the Congressional Research Service, which is a nonpartisan division of the Library of Congress.


9/22/2009--Introduced.
Call Center Consumer's Right to Know Act - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of such call. Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe. Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.

House Republican Conference Summary

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House Democratic Caucus Summary

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