About the bill
- Full Title
To require the establishment of customer service standards for Federal agencies.
The bill’s title was written by its sponsor.
This is the first step in the legislative process.
Reported by Committee
A committee has issued a report to the full chamber recommending that the bill be considered further. Only about 1 in 4 bills are reported out of committee.
The bill was passed in a vote in the House. It goes to the Senate next. The vote was by voice vote so no record of individual votes was made.
3 cosponsors (3R) (show)
- Committee Assignments
The committee chair determines whether a bill will move past the committee stage.
There have been no roll call votes related to this bill.
- Subject Areas
Links & tools
Click a format for a citation suggestion:
Civic Impulse. (2016). H.R. 538 — 112th Congress: Government Customer Service Improvement Act. Retrieved from https://www.govtrack.us/congress/bills/112/hr538
“H.R. 538 — 112th Congress: Government Customer Service Improvement Act.” www.GovTrack.us. 2011. April 30, 2016 <https://www.govtrack.us/congress/bills/112/hr538>
|title=H.R. 538 (112th)
|accessdate=April 30, 2016
|author=112th Congress (2011)
|date=February 8, 2011
|quote=Government Customer Service Improvement Act