To require the establishment of Federal customer service standards and to improve the service provided by Federal agencies.
The bill’s titles are written by its sponsor.
Sponsor and status
Sponsor. Representative for Texas's 28th congressional district. Democrat.
Last Updated: Aug 1, 2013
Length: 10 pages
113th Congress (2013–2015)
This bill was introduced in a previous session of Congress and was passed by the House on July 31, 2013 but was never passed by the Senate.
Although this bill was not enacted, its provisions could have become law by being included in another bill. It is common for legislative text to be introduced concurrently in multiple bills (called companion bills), re-introduced in subsequent sessions of Congress in new bills, or added to larger bills (sometimes called omnibus bills).
2 Cosponsors (2 Republicans)
What legislators are saying
“Congressman Cuellar’s Customer Service Bill Passes the House”
— Rep. Henry Cuellar [D-TX28] (Sponsor) on Jul 31, 2013
“Latta: Intrusive Government Regulations Will Burden Families and Businesses”
— Rep. Robert Latta [R-OH5] on Aug 2, 2013
“Pearce: washington’s zero accountability policy unacceptable”
— Rep. Stevan “Steve” Pearce [R-NM2, 2011-2018] on Aug 2, 2013
Apr 19, 2013
Bills and resolutions are referred to committees which debate the bill before possibly sending it on to the whole chamber.
Jul 24, 2013
A committee has voted to issue a report to the full chamber recommending that the bill be considered further. Only about 1 in 4 bills are reported out of committee.
Jul 31, 2013
Passed House (Senate next)
The bill was passed in a vote in the House. It goes to the Senate next. The vote was by voice vote so no record of individual votes was made.
H.R. 1660 (113th) was a bill in the United States Congress.
A bill must be passed by both the House and Senate in identical form and then be signed by the President to become law.
Bills numbers restart every two years. That means there are other bills with the number H.R. 1660. This is the one from the 113th Congress.
This bill was introduced in the 113th Congress, which met from Jan 3, 2013 to Jan 2, 2015. Legislation not passed by the end of a Congress is cleared from the books.
How to cite this information.
We recommend the following MLA-formatted citation when using the information you see here in academic work:
GovTrack.us. (2023). H.R. 1660 — 113th Congress: Government Customer Service Improvement Act of 2013. Retrieved from https://www.govtrack.us/congress/bills/113/hr1660
“H.R. 1660 — 113th Congress: Government Customer Service Improvement Act of 2013.” www.GovTrack.us. 2013. March 27, 2023 <https://www.govtrack.us/congress/bills/113/hr1660>
Government Customer Service Improvement Act of 2013, H.R. 1660, 113th Cong..
|title=H.R. 1660 (113th)
|accessdate=March 27, 2023
|author=113th Congress (2013)
|date=April 19, 2013
|quote=Government Customer Service Improvement Act of 2013
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Where is this information from?
GovTrack automatically collects legislative information from a variety of governmental and non-governmental sources. This page is sourced primarily from Congress.gov, the official portal of the United States Congress. Congress.gov is generally updated one day after events occur, and so legislative activity shown here may be one day behind. Data via the congress project.